- The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as “you”) with It’Seductive, hereinafter referred to as “IT’SEDUCTIVE”, “Us” or “We”, via the IT’SEDUCTIVE website , The mobile website, social media channels or by phone (collectively referred to as “ITSEDUCTIVE.com”).
- By using ITSEDUCTIVE.com and / or by placing an order, you acknowledge that you are bound by the following terms and conditions (the “Terms”). Make sure you have read and understood the terms before placing your order.
- Only persons aged 18 years or over, who are not under curtails, can place an order. Orders paid with Giftcard, iDEAL, MasterCard or PayPal can be made from 16 years.
- The fact that products or services are offered at ITSEDUCTIVE.com at any time, does not warrant that these products or services are available at all times. We reserve the right to withdraw products at any time.
- We reserve the right to change these terms from time to time without prior notice to you. The version of the terms that apply to your order is the version available at ITSEDUCTIVE.com at the time of placing your order.
- It’Seductive wants to offer you the best online experience. To make this possible, we must ensure that our services are seamless. You understand and agree
- No communications or content that may be harmful or negatively affect our businesses, products or services to post, send, redistribute, upload, or promote;
- Failure to act in a manner that does not use any device that restricts, interferes, interferes or inhibits other users in using or enjoying the website, or influences website security, or
- Do not use any device or attempt to use any engine, software, tool, agent or other device or mechanism (including but not limited to spiders, bots, crawlers, avatars, or intelligent agents) to navigate and search the website , Or to copy the content of the website. We reserve the right to immediately block access to the site and close the account of users who violate this provision or any other provision in these terms and conditions.
2. Pricing & shipping
- The prices listed on ITSEDUCTIVE.com include the statutory VAT, but excluding shipping.
- The shipping costs are the same for all orders, regardless of the size and weight of your order. The cost for each shipping option is clearly stated during the ordering process. Our standard shipping costs are;
- € 6.95 for orders below € 100,- in The Netherlands
- Free for orders from € 100,- in The Netherlands
- € 8.50 for Belgium & Germany
- € 11.50 for Luxembourg
- € 12,- for England
- € 14.50 for France
3. Order / contract termination
- You can order through ItSeductive.com or the social media pages. For more information, visit our customer service page.
- If you have registered your e-mail address, you will receive a confirmation by e-mail after placing an order. If we can not deliver your order unexpectedly, we will let you know as soon as possible. If the order has already been paid, we will try to refund the payment using your payment method. If the refund is to be done in a different way, It’Seductive will inform you and ask you to contact the customer service that will handle the refund.
- IT’SEDUCTIVE works extremely carefully with the registration and processing of orders and strives to deliver your orders at a residential address or pick-up point in the Netherlands according to your chosen delivery method.
- IT’SEDUCTIVE strives to handle orders as soon as possible and in order of entry. We strive to deliver within 3 to 5 business days after confirmation of an order, unless otherwise agreed. While we strive to deliver within the set deadline, delay may arise due to unexpected events. If delivery is unavoidable within 30 days, you can cancel the order.
- Before you place an order, you will be informed of the expected delivery period. If you have registered your e-mail address, you will receive a confirmation by e-mail after placing an order, including the expected delivery period.
- For our full delivery policy, please visit ITSEDUCTIVE.com
- If your order does not arrive on the scheduled date, please contact our Customer Service at email@example.com
5. Cancellation of an order
- You can cancel or return your order from the date you placed the order up to 14 days after receiving the ordered items. If the items have been charged to you, you will receive the amount including the standard shipping and return costs, if any. If you want to keep certain items and cancel only part of the order, the shipping fee will not be refunded. For our full return policy, please visit ITSEDUCTIVE.com
- If you wish to cancel or return your order, please inform us by sending an e-mail to firstname.lastname@example.org. Return the items listed below in section 6 (Returns) within 14 days as mentioned above in section 5.1. We will try to refund the money as soon as possible and in the same way that you have paid (or, if the items have not yet been paid, repay the item with your balance) no later than 14 days after receipt of your Cancellation, provided we have received the items, or proof that the items have been returned. A different payment method may be used for the refund if you consent. In any event, this will not involve any additional costs.
- If a received item is defective, IT’SEDUCTIVE informs it immediately and return the item as outlined in Section 6 (Returns) below. All products reported as defects will be fully refunded by IT’SEDUCTIVE. The terms in these terms do not limit any legal rights.
- IT’SEDUCTIVE guarantees a full refund of returned items pursuant to section 5 (Repeal of an order), provided all items are returned in the same state as they were in receipt of. This means that the articles may not be damaged, dirt, washed, modified or worn (other than fit the article) and labels or price tags have not been removed.
- More information about our return procedure can be found on the delivery note and in our Return Policy.
- You can issue the return package at a post agency or pick-up point in the Netherlands.
7. Payment methods
You can pay your items in several ways indicated below.
Credit or debit card
You can fill in your payment information by order and use a valid credit or debit card (with VISA or MasterCard logo). The relevant amount will be deposited immediately on your credit / debit card and will not be charged until the goods have been shipped. It’Seductive reserves the right to check the validity of the credit / debit card, as well as the credit limit in relation to the order amount and / or the buyer’s address details. Based on these controls, we can refuse an order.
During the ordering process, you will be redirected to your bank to complete the payment. You have the option to pay via iDeal if you are using online banking. Your payment will be charged immediately from your account.
You can choose to pay your entire order or part of your order on ITSEDUCTIVE.com with our own giftcards.
- We accept Gift Cards and Credit Cards for purchases through ITSEDUCTIVE.com.
- You are required to provide a correct e-mail address and inform It’Seductive if your e-mail address has been changed. IT’SEDUCTIVE is entitled to send payment requests to your email address.
- You will receive the legally required invoice in the shipping confirmation email.
8. Our liability
- These terms and conditions do not restrict or exclude IT’SEDUCTIVE’s liability for matters that we can not limit or exclude from liability by virtue of the law.
- IT’SEDUCTIVE is not responsible for indirect losses that are an additional effect of the original loss or the original damage, such as loss of profit or loss of opportunity, or failure to deliver goods or failure to comply with any other obligation based on These Terms, if such failure is the result of events beyond our control, including but not limited to fire, flood, storm, uprising, political unrest, war, nuclear accidents and terrorist activities.
- Our total liability to you for any loss or damage arising from your order on ITSEDUCTIVE.com is limited to the total amount of your order.
We do all that is reasonably possible to display the properties of our products, including the composition and colors, as accurately as possible. The color you see depends on your computer system, and we can not guarantee your computer is displaying these colors properly.
If your purchased items show defects, IT’SEDUCTIVE will fully comply with the statutory warranty. If you have a complaint regarding obvious material or manufacturing errors regarding our goods, including shipping damage, you can notify us by returning the goods without delay together with the pre-printed return form.
IT’SEDUCTIVE reserves the right to transfer or claim to any third party any claim for payment [including any payment terms] in connection with the delivery of goods.
If any part of these Terms is invalid or invalidated by a court or legislature, the remaining Terms shall remain in force.
All intellectual property rights, such as trademarks and copyrights on ItSeductive.com, are based on IT’SEDUCTIVE. Any use of ItSeductive.com or its contents, including the entire or partial copying or storage of such content other than for your personal, personal and non-commercial use, is prohibited without the prior written consent of IT’SEDUCTIVE.
Jacob Schorerlaan 169 (no visit address)
2525 ZS The Hague
Chamber of Commerce No.: 68652380
VAT No.: 207631505B02
IT’SEDUCTIVE Customer Service
Phone: +31 85 065 73 22
September 1, 2017